Claims Support

Simple Claims. Fast Resolution.

HPP makes the claims process simple for contractors and homeowners. Submit a claim and our team works quickly to get systems back up and running.

Claims Support
Real People. Real Fast.
  • Direct line to our claims team
  • Multiple ways to file
  • Dedicated support from start to finish

Claims Contact

Three Ways to File a Claim

However You Need to Reach Us, We're Here.

How Claims Work

Simple 5-Step Claims Process

1

Customer Contacts Contractor

Customer contacts contractor when a covered system needs repair.

2

Contractor Diagnoses

Contractor diagnoses the issue and identifies the required repair.

3

Repair Completed

Repair is completed and documented.

4

Submit Invoice

Contractor submits an invoice by email or phone.

5

Claim Reviewed & Paid

Claim is reviewed and the contractor is paid.

Faster Claims.
HPP is built to move quickly, so contractors get paid faster and homeowners get back to comfort sooner.

Claims reviewed quickly by our team

Simple, straightforward submission process

Faster turnaround for homeowners

Less paperwork, more productivity

HPP Advantage

Speed matters when a system is down.

Our streamlined claims process means contractors can move fast, homeowners get relief sooner, and claims are handled efficiently from start to finish.

Need Help With a Claim?

Our claims team is ready to assist contractors with fast claim processing and support.